Shipping & Returns

Fulfillment
We aim to ship all artwork within 2 weeks of purchase, however this can change depending on the size of the drop. We're a small team and this whole process is done by hand. We'll let you know if there are any major delays.

US shipping
We ship artwork from New York City via UPS and will be insured for its full value. We'll email you a tracking number once your piece has been dispatched. 

Australia/NZ shipping
We ship Australian and New Zealand orders from Burleigh Heads through AusPost. We'll email you a tracking number once your piece has been dispatched. 

Everywhere else
We ship artwork worldwide via UPS or DHL. We do not collect duties on your behalf. Some countries collect additional taxes and import duties when the piece lands in your country.

Returns
We do not offer exchanges or returns for artwork. Due to the custom nature of the work, all purchases are final sale. If for some reason you are unsatisfied with your purchase, please contact hello@bella.gold and we’ll be sure to help you out.